If you work in condo, HOA, or strata management, you should immediately check out The HOAi on Instagram.
View The HOAi on Instagram
The account hilariously parodies HOA meetings, owner complaints, council politics, and the wonderfully unhinged situations property managers deal with every day. And honestly, it is funny because it is painfully accurate.
One minute you are coordinating a six-figure building project. The next minute you are mediating a dispute about whether a balcony plant is “staring aggressively” into another unit.
Property management has always involved an enormous amount of communication, documentation, and emotional diplomacy. The situations may be unique, but the workload is universal: emails, records, notices, minutes, bylaws, policies, and an endless stream of questions. That is exactly why AI is so useful in the industry. Not because it replaces managers. Because it helps them manage the administrative workload that comes with the job.
AI Is the First Draft Assistant
Condo and strata managers are increasingly using AI to:
- Draft owner responses
- Summarize long email chains
- Prepare meeting minutes
- Rewrite messages using calmer language
- Prepare notices and announcements
- Simplify technical wording
- Find answers buried in years of records and documents
In an industry where one poorly worded sentence can generate a 47-email chain, that matters.
Consider a common owner inquiry about a bylaw.
Traditionally, a manager might spend 10 or 15 minutes locating the relevant bylaw, reviewing past correspondence, drafting a response, and attaching supporting documents.
With Unicli, the manager can generate a draft response with a single click directly from Outlook. The system automatically identifies and references the relevant documents, whether that information comes from the bylaws, meeting minutes, policies, legislation, or other records. The manager can review exactly how those documents were used to prepare the response, revise the wording if desired, and attach the source document or a document link with another click.
The result is a response that is typically ready in seconds instead of minutes, while remaining transparent, accurate, and easy to verify.
That speed and accuracy matters when property managers receive hundreds, sometimes thousands, of emails and inquiries every week, often involving recurring questions and requests.
Small Efficiencies Add Up Fast
One strata manager who was in the process of adopting Unicli into her workflow recently shared how she used AI while preparing material for a developer’s interim budget and disclosure package.
The developer wanted a clearer way to illustrate where strata fees were being allocated. Instead of manually building charts in Excel and experimenting with different layouts, the manager uploaded the expense categories into ChatGPT and generated a clean pie chart in seconds. The result clearly showed that insurance represented one of the largest portions of the proposed budget.
Simple task. Significant time savings.
If a general-purpose AI tool can save time on a one-off task like creating a chart, imagine the impact of a purpose-built platform like Unicli that helps managers handle continuous streams of owner inquiries, document requests, and record searches using the specific bylaws, minutes, legislation, and records that govern each community.
More Time for the Work That Actually Matters
The real benefit of AI is not automation for the sake of automation.
It is helping property managers spend less time:
- Rewriting tense emails
- Drafting minutes
- Searching for records
- Preparing repetitive documents
- Responding to duplicate requests
And more time:
- Securing quotes
- Coordinating projects
- Attending meetings
- Supporting councils
- Improving buildings
- Helping communities function properly
Platforms like Unicli fit naturally into that workflow by centralizing information, simplifying document access, streamlining document distribution, and reducing repetitive requests for certificates and records.
Most property managers did not enter the profession to spend their days searching for documents, rewriting the same email for the tenth time, or explaining why an internet search does not override the governing legislation. They entered the profession to support communities, solve problems, complete meaningful projects, and help buildings thrive. AI does not replace that work. It simply helps managers spend more of their time doing it.
Not Everything Has to Be Serious
There is another interesting way AI is showing up in property management: humor. The popularity of HOAI is a perfect example. The account uses AI-generated videos to recreate the kinds of conversations, complaints, and meeting moments that property managers know all too well. The result is both hilarious and painfully familiar.
In a profession that often deals with conflict, deadlines, emergencies, and overflowing inboxes, a little levity goes a long way. That is part of what makes AI interesting. It is helping managers become more efficient, but it is also giving the industry new ways to tell stories, share experiences, and laugh about the situations that only other property managers would understand.
Whether AI is drafting a bylaw response in seconds or turning a ridiculous owner complaint into a viral video, it is ultimately doing the same thing: helping people focus less on repetitive work and more on the human side of the profession.
